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Eileen Ruberto is a seasoned professional in user experience research and design, currently serving as a Senior User Researcher at Skylight since 2024. Previously, Eileen held key positions including Lead UX Researcher at Toucan, Senior Research Operations Lead at HashiCorp, and Senior Insights Program Manager at Zapier, where Eileen developed programs to support user research practices and strategic decision-making. Eileen's expertise extends back to roles at GitLab, where Eileen worked as a Senior UX Researcher, and at Zapier as a UX Research Manager, focusing on creating user-centered experiences and guiding teams on UX research strategies. Earlier experience includes positions at Synacor, COMAND Solutions, the University at Buffalo, and Xerox, contributing to Eileen's extensive background in user experience design, information architecture, and project management. Eileen holds a Master of Library Science from the University at Buffalo and a Bachelor of Arts in Art History from the State University of New York at Fredonia.