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Jacqueline Dircks is an experienced Operations Analyst with current positions at Ventia and Skout Solutions, where responsibilities include managing internal operations, facilitating systems training, onboarding staff, and leading social media strategies while driving continuous process improvements. Prior roles include serving as Postgraduate Officer at Edinburgh Napier University, overseeing postgraduate programs and process improvements, and Quality Assurance Officer at the University of Sydney, handling student appeals and curriculum reviews. Additional experience includes education support roles and peer tutoring at the University of Tasmania, where academic knowledge in environmental science was applied. Jacqueline Dircks holds a Bachelor of Arts and Bachelor of Science in Environmental Science from the University of Tasmania.