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Suzanne Reed has a diverse work experience spanning a variety of industries and roles. Suzanne most recently worked at Skimmer as the Customer Success Strategy & Operations Lead. Prior to that, they were a Sr. Customer Experience Operations Analyst at Higher Logic. Suzanne also held the position of Sr. Manager, Subscriber Services at Sparkfund and Customer Retention Manager at Cvent. Suzanne has experience in customer success management, including roles as Manager, Customer Success and Customer Success Specialist at Network for Good. Suzanne also worked as a Localization Project Manager at Yandex.Money and as a Translator/Interpreter/EFL Teacher in various schools as a freelancer. Suzanne's earlier experiences include working as a Travel Coordinator at American Councils for International Education, a Student at ACTR's Russian Flagship Program, and an Assistant to the Director at Red Cross Russia. Throughout their career, they have demonstrated strong problem-solving and communication skills, effectively managing teams and ensuring customer satisfaction.

Suzanne Reed attended William & Mary, where they pursued a BA degree in Economics and Russian and Post-Soviet Studies. Suzanne also participated in the Russian Summer Language School at Middlebury College. Prior to their higher education, Suzanne attended Thomas Jefferson High School for Science and Technology. However, specific information regarding the start and end years for each educational experience is not provided.