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Sarah Wingrove is an accomplished Senior Customer Success Manager at Skillsoft, with a strong record of client retention, achieving a 100% retention rate in the first year and over 115% in subsequent years. With over a decade of experience in client success and management, Sarah has previously built a client success framework at interviewstream, overseeing support for more than 1,200 clients in higher education and HR. Sarah's leadership extends to political engagement as President of the McLennan College Democrats and as a Senior Fellow with Obama for America, where innovative voter mobilization initiatives were developed. Educational credentials include a Bachelor of Applied Science from Texas Tech University, alongside studies at McLennan Community College and Paul Mitchell in Dallas.