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Carolina Gutierrez is a highly skilled professional in customer success and operations management, with extensive experience in the healthcare sector. Currently serving as a Senior Customer Success Manager at Skedulo, Carolina excels in developing innovative workforce management solutions for a diverse $3.5M+ portfolio, while effectively communicating with executives and stakeholders. Previous roles include Customer Success Manager at Kindbody, where Carolina drove the operationalization of a B2B fertility solution, and Senior Manager at Castlight Health, focusing on operational efficiencies and training for customer-facing teams. Carolina's background also includes significant leadership positions at First Mile Health, Health Plan of San Mateo, and the Blue Shield of California Foundation, along with valuable insights gained through extensive work at the Kaiser Family Foundation. Carolina holds multiple degrees in Psychology from Stanford University.