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At Skale our mission is simple: help SaaS brands make SEO the #1 revenue-driving channel. We’re a passionate performance SEO agency, with the goal to help SaaS companies grow their SEO efforts into a recognisable source of new business.

We have an opportunity for an experienced SEO Project Manager to join our growing multicultural, performance-driven team of SaaS growth marketers! If you’re obsessed with organisation, love chatting to clients, and thrive on meeting deadlines, then this role might be the one for you! 

Responsibilities

Client Communication Management:

• Run client calls and ensure all the key information discussed is acted upon after. Give clients project status updates confidently over Zoom.

• Run call debriefings where appropriate with the internal team, and send clients the key actions post-call over Slack or email.

• Answer client questions promptly on Slack or email related to the project (non-technical) and provide timely updates on current progress and deliverables

• Maintain client relationships as the main point of contact on a project

Project Management: 

• Manage multiple projects at the same time.

• Understand client business goals and main objectives per quarter

• Ensure our strategy and deliverables are on track with identified client business goals

• Send completed work to clients over Slack or email

• Ensure each project stays on budget each month. For example moving around tasks in order to do so when scope changes.

• Map out project roadmaps effectively in Clickup, and check the plans being made by the team fit within the project’s budget.

• Ensure projects are resourced effectively by mapping out projects against available resources. Help deal with workload clashes.

• Support PM Team Lead in managing freelancers on projects when necessary

• Ensure all the key docs and info for each project are available, up-to-date, and organised

• Hold clients accountable on deliverables for our team to succeed by executing and maintaining follow up checklists

• Run regular project check-ins ensuring scope has not increased, things are on track, and help unblock any blockers.

• Ensure project SLAs are being met daily, weekly and monthly

Administration & Monitoring Management: 

• Upload data & project info to internal tools

• Partner with all our teams: SEO, Content, Tech, and Off-Page.

• Provide necessary feedback to PM Team Lead to assist with project retrospective meetings where necessary

• Own the organisation of gathering information for the monthly and quarterly based client reports

• Ensure any escalation issues relating to a project are communicated in a timely manner to the PM Team Lead

• As the main point of contact on a project it is your responsibility to feed information back to the internal team.

• Ensure the KPI tracking is updated from a high-level perspective monthly for all your clients

• Ensure we are sending client surveys to main stakeholders and client POCs on projects quarterly to get feedback on our teams performance

• Ensure everything is working like clockwork and a well-oiled machine.

• Follow ways of working and assist operations and PMO with improving SOPs

About you:

• You have at least 3 years of experience being an SEO Account Manager in an agency (project management experience is a huge bonus!)

• You have excellent interpersonal skills and love communicating with clients

• You have previously worked in a remote environment

• Managing multiple complex projects and working across multiple stakeholders doesn’t phase you

• You’re super proactive and take ownership of your work

• You enjoy collaborating with colleagues and working with an international and diverse team

• Leading with initiative comes naturally to you, and you are always looking for new ways to innovate

• You make decisions with a clear and objective mindset

• You are obsessed with keeping everything organised to the final detail

• You’ve used Project Management tools such as Asana or Clickup before

What we offer:

• 🖥️ Remote & flexible working. This is a full-time position, working Monday to Friday.

• 🏝 34 days paid annual leave (plus 25th December & January 1st)

• đź’» €150 euros monthly co-working budget

• 🎯 Regular online team buildings and local meet-ups

• đź“– A strong culture of innovation & learning - training & development plans for each team member

• đź’» €500 set-up budget to enhance your workspace

• 🌳 We have partnered with as part of our CSR strategy - it feels good to give something back!

Applying for the role:

We are an equal opportunity employer. We encourage applications from everyone, and we do not discriminate based on background, national origin, race, colour, age, religion, sex, gender, disability, veteran, family or parental status, or neuro-diversity status.If you require any reasonable adjustments to be made throughout the application/interview process, please let us know.