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Freddy Lim is an experienced IT Support Administrator at Hari Hari Swalayan, serving since January 2013, where responsibilities include ensuring smooth point of sales operations, maintaining software and hardware for over 30 users with a service level agreement of 98.3%, and spearheading troubleshooting efforts across departments. Notable achievements include transitioning the company from a Microsoft DOS-based system to a modern POS system and supervising a team of four admin staff. Prior to this role, Freddy worked as a General Admin and Payroll at PT Indomotor Lestari from January to November 2012, focusing on business opportunities and wage distribution for technicians. Freddy holds a Bachelor's degree in Business Administration and Management from Universitas Terbuka, earned between 2017 and 2021.