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Tiffany Cruz (Preston) is an experienced professional in quality assurance and customer service, currently serving as a Senior QA Engineer at Sittercity since January 2014. Tiffany has advanced through various roles including QA Engineer II, QA Tester, Product Analyst, and Senior Customer Success Advocate, demonstrating strong verbal and written communication skills and a commitment to team training and project management. Prior to Sittercity, Tiffany worked as a Coordinator at Staff Management | SMX, where responsibilities included data monitoring and workflow coordination, and as a Server at Entertainment Cruises Inc., providing exceptional customer service. Tiffany holds a Bachelor of Science degree in Hospitality Management from Eastern Illinois University, obtained in 2012.