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Viviana Paltrinieri has been serving as a Sales Back Office professional at SITI B&T Group since November 2002, where responsibilities include issuing and managing quotations and contracts for both Italian and international clients, alongside overseeing client reception and travel arrangements. Prior experience includes a role in the commercial office at Cerma s.n.c. from November 2000 to November 2002, focusing on preparing quotations and contracts, managing client interactions, and organizing travel. Viviana holds a degree in Business Administration with a specialization in International Marketing from Università degli Studi di Modena e Reggio Emilia, completed between 1995 and 2000.