Drew Morris has a diverse work experience spanning multiple industries. Drew started their career at Sears as a Sales Representative, where they excelled in providing quality customer service and achieving sales goals. After their time at Sears, Drew joined Best Buy as an Apple Expert and later became a Consultation Agent, diagnosing computer issues and offering appropriate services to clients. Drew then worked at PCHO as a Tablet and PC Specialist, utilizing their computer knowledge to make product recommendations and exceed sales objectives through upselling.
Drew then transitioned to Geek Squad as an Advanced Repair Agent, where they repaired client PCs and Macs, performed virus removals, and conducted hardware repairs. Drew continued their journey in the technology industry by joining ServiceMax as a Quality Assurance Engineer, ensuring the functionality and reliability of the field service software solution. Drew then briefly served as an Associate Implementation Consultant, aiding companies in implementing out-of-the-box solutions to improve their field service operations.
Currently, Drew is working at Sitetracker, where they started as an Implementation Specialist, managing the successful deployment of critical infrastructure for telecommunications, utility, and energy industries. Drew then progressed to become the Manager of Solution Delivery and eventually the Director of Solution Delivery, Americas, overseeing the optimization of assets and the management of high-volume projects.
Throughout their work experience, Drew has consistently displayed their expertise in solution sales, customer satisfaction, and project management.
Drew Morris holds a Bachelor's Degree in Business Administration and Management, General, which was obtained from California State University - East Bay in the years 2012 to 2015. Prior to that, Drew obtained an Associate's Degree in Business Administration, General from Las Positas College in the years 2009 to 2012. Additionally, Drew has obtained various certifications in subjects such as Sitetracker, Salesforce Trailhead, and ServiceMax, although the specific details of each certification are not provided.
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