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Sheila Hoff is an experienced project and customer success manager with a robust background in enhancing customer relationships and operational efficiency across multiple organizations. Currently serving as a Project Manager and Customer Success Manager at SiteKick since April 2022, Sheila previously held significant roles at Ecessa Corporation, including Director of Customer Success and Director of Sales and Operations, where a proactive approach to aligning processes and nurturing reseller relationships led to substantial revenue contributions. Additional experience includes Directorship at JDL Technologies, Inc. and positions at Loffler Companies and Lind, Jensen, Sullivan & Peterson, P.A., where skills in relationship management, operations coordination, and customer service were effectively utilized to improve service delivery and operational outcomes.