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Hakim Laukkoski is an experienced professional with over 20 years in business intelligence, analytics, and digital services, focusing on industrial IoT and customer experience. Currently serving as the Head of Customer Success at Sitedrive, a Finnish construction software company, Hakim is dedicated to enhancing construction flow and assessing the ESG impact of construction activities. Previous roles include Managing Partner at Digital Insight Consulting, Vice President at CGI, and various leadership positions at Affecto, where significant achievements included the establishment of analytics business units and IoT teams. Hakim's educational background includes an eMBA in Strategy and an M.Sc. in Energy Economics from Teknillinen korkeakoulu-Tekniska högskolan.