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Ryan Parmenter is an experienced professional currently serving as the Director of Product Support at Sitation since April 2023, where responsibilities include directing product support structure and ensuring excellent client experiences. Prior to this role, Ryan worked as a Product Support Engineer at Skuid from October 2021 to April 2023, collaborating with cross-functional teams to resolve customer issues on a SaaS platform. Additionally, Ryan served as a Senior Support Engineer at EMULATE3D LIMITED, providing remote support and leading workshops for new users. Earlier in Ryan's career, a position as Systems Developer at Dürr Ecoclean, Inc. involved developing SharePoint structures and supporting the sales team with Microsoft Dynamics CRM. Ryan holds a Bachelor of Arts degree in English Language and Literature from the University of Michigan.