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Sophie Pieters has a diverse work experience, starting with their current role as a Customer Success Manager at Sis ID since January 2023. Prior to that, they worked as a Business Partner at WOJO from June 2021 to January 2023, where they were responsible for the commercialization of meeting rooms and associated services, organizing events and meetings, welcoming external clients, supporting residents, and managing community activities. Before that, Sophie worked as a Première de Réception at Best Western Créqui Lyon Part-Dieu from August 2020 to June 2021. Sophie also gained experience as a Leader Réception at Mercure Lyon Genas Eurexpo from November 2018 to August 2020, and as a Welcomer at Mercure Lyon Centre Beaux-Arts from May 2016 to November 2018. Sophie started their career as an Assistante Gouvernante (internship) at Grand Hotel de la Minerve in May 2015, gaining valuable industry experience.

Sophie Pieters attended Lycée Lesdiguières Grenoble from 2011 to 2013, where they obtained a Bac Technologique Hôtelier, specializing in Hôtellerie. Following that, they pursued further education at Lycée CFA François Rabelais from 2014 to 2016. During this time, they completed their BTS Responsable de l'Hébergement degree with a focus on Hôtellerie. Sophie also obtained an additional certification, the BTS Responsable de l'Hébergement à référentiel Européen, from Lycée CFA François Rabelais in June 2016.