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Reece Gordon-McDerment

Manager Of Customer Experience & Operations EMEA at SIRVA

Reece Gordon-McDerment currently serves as the Manager of Customer Experience & Operations EMEA at Sirva, a position held since June 2023. Previously, Reece was the Customer Experience & Operations Lead at BGRS, where responsibilities included coordinating new hire training, leading a team in a matrixed environment, and ensuring alignment with organizational strategy. With experience as a DSP Consultant at Altair Global and in dual roles at Cartus, Reece excelled in coordinating international assignments and providing exceptional customer service. Earlier work involved managing written complaints at Thames Water, showcasing skills in problem-solving and adherence to regulatory guidelines. Reece holds a degree in English Literature & Creative Writing from The Open University.

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