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Luca Carangelo is an experienced IT Service Manager at Sirti S.p.A. since December 2015, overseeing Data Centers and IT operations, with key responsibilities including service management, budget preparation, infrastructure management, and compliance checks. Prior to this role, Luca served as a Software/System Analyst & Developer and OSS/IT Specialist at Sirti from 2008 to 2015, focusing on telecommunications services and monitoring systems for Vodafone Italy. Earlier experience includes roles at Agilent Technologies from 2001 to 2008 as an OSS/IT Specialist and Technical Consultant, where substantial contributions were made to OSS deployment across major European operators. Luca's early career involved software engineering at Marconi, specializing in automated testing solutions. Education includes a technical degree from Itis F Giordani and ongoing studies in electronic engineering at Università degli Studi di Napoli Federico II.