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Helder Alvares has extensive experience in support roles within various organizations, currently serving as an Analista de Suporte Pleno at Sirona Dental Systems since July 2012. Previous positions include Analista de Suporte at SESC SP Serviço Social do Comércio from 2011 to 2012, Analista de Suporte at Unisys from September 2009 to April 2011, and Analista de Suporte Cash Management at Banco Santander from 2003 to 2009. Helder also worked as an Analista at Embratel from 2002 to 2003. In terms of education, Helder holds a Bachelor's degree in Information Systems from EATT (2008-2011), a Specialist degree in Project Management from Senac São Paulo (2016-2017), and a Technical degree in Computer Science from Centro Paula Souza (2001-2002).