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Tran The Phuong (Phoenix) has a diverse work experience in market research and consulting. Their most recent role is at HomeBuddy as a Market Intelligence Analyst, where they analyze new growth opportunities for the company. Prior to this, they worked at Market Research & Consulting as a Market Researcher/Consultant. They have also held positions at ManSci Professional Services, where they worked as a Research Consultant, conducting market research and analysis in the Food and Beverage industry. Phuong has also worked as an Independent Consultant, managing consumer research assignments, and conducting secondary research for various companies. They have held positions at GfK, Spire Research and Consulting, Global Intelligence Alliance, Frost & Sullivan, and Euromonitor International, gaining experience as an Assistant Research Manager, Assistant Manager, Analyst, and In-Country Analyst respectively. Phuong has expertise in market analysis, research methodologies, and providing consultation and recommendations for business planning.

Tran The Phuong (Phoenix) has a diverse education history. From 2003 to 2005, they attended Ritsumeikan Asia Pacific University and obtained a Bachelor of Business Administration degree in Marketing & International Business. They then pursued further education at the same institution, earning an MBA in Management from 2005 to 2007.

In addition to their formal education, Tran The Phuong (Phoenix) has obtained several certifications. In August 2020, they completed the "Python for Data Science" course from IBM. In July 2020, they completed the "Machine Learning for Business Professionals" course and the "Managing Big Data with MySQL" course, both from Coursera. They also obtained the "Advanced Google Analytics" certification from Google in July 2020. Lastly, they have undertaken the "Facebook and Instagram Marketing Crash Course" from the Digital Marketing Academy of Canada, although the specific month of completion is not provided.