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Levi McCusker has a wealth of experience in UX research, user experience, and customer experience research across various industries including sports, entertainment, tourism, and defence. Levi has led research programs for well-known companies like Tabcorp and Optus, focusing on improving user experiences in both retail and digital environments. Levi has also contributed to research projects in healthcare and transport sectors. With a background in psychology and additional training in human-centered design, Levi brings a unique blend of skills to their role as a research analyst and consultant in the field of UX.