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Ranga Kaushalya has extensive experience in customer service and support roles at Singer Sri Lanka PLC since 2014, currently serving as a Service Support Executive, focusing on customer satisfaction, supplier relationships, and corporate strategy execution. Previous roles at Singer include Senior Customer Service Officer, Customer Service Officer, Customer Service Assistant, and Contact Center Officer, where Ranga led category maintenance for various products, analyzed defect reports for product improvements, and managed customer interactions. Prior experience includes serving as a Customer Service Associate at Firstsource from 2012 to 2014, where Ranga excelled in handling high-volume calls and managing telemarketing campaigns. Ranga's educational background includes an Advanced Level in Mathematics from St. Joseph Vaz College, Wennappuwa.