ÂÜÀòÂÒÂ×

Tuan Pham is an experienced operations and customer service professional with a strong background in the hospitality and aviation industries. Currently serving as Operations Manager at The Ascott Limited since June 2021, Tuan also holds the position of Duty Manager at Singapore Airlines since August 2017, where responsibilities include overseeing ground handling agents to ensure high standards of customer service. Previous roles include Front Office Supervisor at DAI QUANG MINH CORPORATION, training staff in customer service, and Front Office & Senior Front Office Agent at Salinda Resort Phu Quoc Island, focusing on guest relations. Tuan holds a Bachelor's degree in Hospitality and Tourism Management from James Cook University, completed between 2013 and 2015.