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Naval Vaswani is a seasoned professional with extensive experience in management, human resources, and customer experience. Currently serving as Manager at Sindh Engro Coal Mining Company and holding roles such as Member of the Board of Directors and Head of HR committee at TMF-Thardeep Microfinance Bank, Naval is also the Country Lead for CXPA Pakistan and the CEO of Future Business Services Pvt Limited. As a Director at Integrated Services Excellence and a member of various esteemed organizations including FPCCI and LUMS ALUMNI Association, Naval contributes to the advancement of corporate relations and professional development. Naval's educational background includes an MBA in Corporate Management and Decision Making from Lahore University of Management Sciences, along with a Ph.D. in Management Sciences from Shaheed Zulfikar Ali Bhutto Institute of Science and Technology.