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Mika Tuominen is a seasoned professional in the telecommunications and technology sectors, currently serving as Head of Contact Pro Global Sales and VP Contact Center Sales at Sinch since November 2020. With a robust background, Mika held the role of Managing Director at Merlin Systems Oy from September 2006 to October 2020, overseeing operations and P&L for this SAP subsidiary. Previous positions include Partner at HR4 Solutions Oy, Managing Director at Canter Oy, and Country Director at UUnet Finland Oy, where Mika was instrumental in establishing successful business operations in the region. Additionally, Mika has experience as Country Manager at Lucent Technologies and Sales Manager at both Parametric Technology Corporation and Helsinki Telephone Company. Mika holds a Bachelor's degree in Datacommunication from the Swedish Institute of Technology.