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Lokesh Kumar is an accomplished professional with extensive experience in technical services and support management across various industries. Currently serving as a Senior Support Manager at Simpplr since December 2023 and as a Technical Services Manager at Agilon Health since April 2023, Lokesh has successfully led teams to deliver exceptional support, managing a group of 14 engineers. Prior roles include Technical Services Manager at MphRx, Service Delivery Manager at Conduent HR Services, and Client Operations Manager at Xerox, where Lokesh oversaw operational support for multiple US clients. Additionally, experience at Hewitt Associates further solidified expertise in service delivery and management. Lokesh holds a Bachelor in Computer Applications from Indira Gandhi National Open University and a Bachelor of Mathematics from Magadh University.