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Kimberly Kowalik has extensive experience in the insurance industry, currently serving as a Retention Specialist at SimplyIOA since December 2020. Prior to this, Kimberly held various roles, including Office Manager at Farmers Insurance since January 2016, where responsibilities included writing new business and managing payments. Kimberly's career also encompasses positions as Office Manager at Professional Insurance Group & Associates and roles in customer service at Nestlé Purina Pet Care and claims adjusting at Red Rock Insurance Group. Additionally, experience as a Team Lead at Nationwide Insurance and USAA highlights Kimberly's leadership skills, starting with an Office Manager position at State Farm. Educational attainment includes studies at San Antonio College from 2007 to 2009.