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Patricia (Patti) Hahnl is an experienced customer service and office management professional with a strong background in banking and healthcare operations. Currently serving as a Senior Customer Care Specialist at SimplyBank, Patricia previously held various managerial roles, including Office Manager at Dental Care Alliance and Branch Service Manager II at Enterprise Bank. With a focus on team coaching, exceptional patient service, and achieving operational goals, Patricia has developed a robust skill set in client relationship management, staff development, and business strategy. Patricia's educational background includes an Associate's degree in Business Management from Bay Path University, along with formal banking education from the American Institute of Banking.