ÂÜÀòÂÒÂ×

Christy Sehl currently serves as the Senior Director of Monitoring Operations at SimpliSafe, beginning in November 2023. Prior experience includes over 13 years at Capital One, where Christy held various leadership roles, including Senior Director of Complaints & Well Managed Oversight, Director of Risk Management, Senior Risk Manager, Quality Monitoring Operations Manager, and Extended Operations Manager. Achievements include the implementation of innovative Natural Language Processing technology for call monitoring, leading a team to ensure regulatory adherence across US Card customer service functions, and maintaining high engagement and people leadership scores. Christy's earlier career involved roles in training design and instructional consulting, including positions at Morton and Circuit City. Christy holds a Bachelor's degree in English, Linguistics, and Speech from the University of Mary Washington and participated in the Leadership Development Program at the University of Virginia Darden School of Business.