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Virginia Rivera is a dedicated professional with extensive experience in client services and banking. Currently serving as a Client Service Specialist and Customer Care Representative at Simpler Trading, Virginia focuses on training new and existing team members while providing exceptional customer support through various communication channels. Prior to this role, Virginia was a Personal Banker at JPMorgan Chase Bank, where key responsibilities included building strong client relationships and ensuring compliance with legal and regulatory standards. Virginia's earlier positions include Senior Lead Teller and Sales Floor Leader, demonstrating a consistent emphasis on training and customer service. Virginia holds a Bachelor of Business Administration in Management and Operations from Kent State University and two associate degrees from Lorain County Community College.