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Kate Rogers is an experienced Ancillary Specialist at SilverRock Inc. since August 2021, with previous roles including a Crew Member at McDonald's, where exceptional customer service resulted in 100% positive ratings from over 200 customers daily. Kate has also completed a Business Analyst Internship at American Express, focusing on third-party lifecycle processes and reporting standards. Participation in the Year Up program provided intensive training and valuable internship experience. Prior roles include customer service at West USA Realty and administrative support at Phoenix Mountain Nursing Center, showcasing skills in communication, record keeping, and event coordination. Kate holds an Associate's degree in Business Administration and Management from Southern New Hampshire University and participated in internships during the Year Up program.