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Phillip Sisson is an IT Manager and System Administrator at Silver Airways since November 2014, with extensive experience in managing Active Directory, Office 365, VMWare, and SAN administration. Responsibilities include implementing backup solutions, maintaining security systems, and leading project management initiatives with vendors. Phillip possesses strong proficiency in remote management tools, ticketing systems, and IT training documentation. Previous roles include IT Support Engineer at Silver Airways and IT Support Consultant at Mission Essential, where skills in configuration management, workstation deployment, and user support were developed. Educational background includes a diploma from Thomas Worthington and training from My Computer Career.edu and Columbus State Community College.