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Arifa Muzaffarova serves as a ULD Logistics Specialist at Silk Way West Airlines, specializing in both cargo and passenger segments since February 2020. Key responsibilities include tracking and evaluating ULD needs, ensuring timely resolution of disposition requests, and collaborating with various departments to balance ULD stock. Notable achievements include recovering overstocked ULDs, managing the ULD Control System data, and enhancing ULD logistics for charter operations. Prior experience includes instructing English at Azeraeronavigation and supervising logistics for the Baku Chess Olympiad. Arifa holds an International Level 5 Diploma in Logistics, Materials, and Supply Chain Management from the Chartered Institute of Logistics and Transport and a Bachelor's degree in Teaching English from Azerbaijan State University of Languages.