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Silvia Ruiz is a seasoned UX/UI Manager at Siigo since December 2020, where responsibilities include leading and managing the design team, task allocation, and progress supervision, while also fostering professional development through mentorship and feedback. Previously, Silvia served as a UX/UI Designer, executing comprehensive user experience projects that involved empathy and problem definition through research tools. Experience spans several companies, including Tigo Colombia, Indra, Dartspeed, FLIPWIT, Ethereal GF, and SENA, with roles focused on user interface design, research, and graphic design. Educational background includes a degree in Systems Engineering from Universidad Nacional Abierta y a Distancia and various certifications in user experience and agile methodology from institutions like Platzi and Udemy.