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Cheng (Peter) Peng has extensive experience in the field of technical client support and account management. Cheng (Peter) currently works at SigTech as a Technical Account Manager/Product, where they leads lead generation efforts, provides pre/post-sales account service, and drives account growth through effective upselling strategies. Cheng also collaborates closely with quantitative developers and troubleshoots client issues across various financial products. Before joining SigTech, Cheng worked at CICC as an IT Senior Associate for over a decade. Prior to that, they were a System Support Engineer at Smartodds, where they provided trading floor support and worked on infrastructure engineering tasks involving Cisco, Windows, and VMware.

Cheng (Peter) Peng received their Bachelor of Engineering degree in Information System Engineering from Imperial College London in 2006. Cheng (Peter) has also obtained various certifications including (ISC)2 Security CISSP, Certified Linux Administrator (LPIC-1), Google IT Automation with Python, MCSE Security and Messaging as well as Azure Fundamentals from Microsoft, Python 3 Programming, and Python Programmer Track from DataCamp. The specific years and months of obtaining these certifications are not provided.