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Sean Keough currently holds the position of Manager CX Analytics at Signet Jewelers, overseeing a journey insights program to enhance digital strategies and customer experience. Prior experience includes a role as a Senior CX Analyst at Signet, where Sean contributed to journey insights and improvement initiatives. Additional experience encompasses consulting in customer experience strategy and analytics at BryterCX, leadership in architectural design at Rogue Architecture and Hollis + Miller Architects, and a background in design at Restoration Hardware. Sean holds a BS in Environmental Design, Architecture and a minor in Business Administration from the University of Colorado Boulder.