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Rachael Downton's work experience begins with their current role as Sales Operations Lead at Sigma Healthcare, a position they started in November 2022. Prior to this, they worked as a B2B Marketing Manager at the same company from January to December 2022.

Before joining Sigma Healthcare, they held the position of National Brand Manager at Battery World Australia from January 2015 to January 2022.

From December 2013 to December 2014, they worked as the National Marketing & Brand Manager at Fonebox Group.

Earlier in their career, they served as the Marketing Services Manager at PoolWerx Corporation Pty Ltd from December 2009 to December 2013.

Their first role was as a Marketing Coordinator at Vita Group Limited, where they worked from September 2005 to December 2009.

Rachael Downton has a Grade 12 Certificate from Emmaus College, which they obtained between 1997 and 2001. Rachael then attended Central Queensland University from 2002 to 2005, where they completed a Bachelor of Business with a major in Marketing.