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Shirley P. has held a variety of roles in the customer success and business analytics industries. Starting in 1997, they began their career as a Data Analyst/Support Specialist at Cardinal Health. In 2000, they moved to HSBC as a Sr. Information Analyst. In 2004, they became a Lead Business Analyst at Invitrogen. After that, they joined IBM in 2008 as an Account Executive and then moved to a Solutions Architect - Business Analytics role. In 2018, they took on the role of Client Success Director at Proficio. In 2019, they joined Trifacta as a Principal Customer Success Manager and then moved to an Enterprise Customer Success Manager role. Most recently, in 2021, Shirley P. began working at Sigma Computing as an Enterprise Regional Manager, Customer Success and Principal Customer Success Manager.

Shirley P. has an education history that includes Point Loma Nazarene University and University of Phoenix. In addition, they have obtained certifications from Traliant, Trifacta, and Splunk. These certifications include Preventing Discrimination & Harassment: CA Employees V4.01 (obtained in September 2022), Trifacta Knight Certification (obtained in April 2019), Trifacta Wrangler Certification (obtained in March 2019), and Splunk Core Certified User (obtained in October 2018).