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Jarrod Williams is an experienced technical consultant currently employed at Sigital since November 2022. Prior to this role, Jarrod served as an Application Systems Consultant at OhioHealth from July 2016 to November 2022, where responsibilities included product management for ServiceNow and leadership of the Application Support team across multiple platforms. Key achievements included completing a ServiceNow reimplementation project that reduced customizations by 90%, creating a governance structure for customer engagement, and establishing an agile development practice. Previous roles include Senior Technical Lead at OhioHealth, where Jarrod managed EDI technology and contributed to the development of a Supply Chain data mart, and Senior Staffing Consultant at Griffon Events, where Jarrod managed staffing for gaming tournaments. Jarrod's career began at The Ohio State University Wexner Medical Center and Medical Center, and TEKsystems, comprising significant contributions to information security and database management. Jarrod holds a Bachelor of Arts in Computer Information Systems from The Ohio State University.