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Bikash Kumar is a seasoned IT professional with extensive experience in technical support and infrastructure management. Currently serving as a Technical Specialist - IT Infra at Eye Care Leaders since December 2021, Bikash manages Microsoft Exchange infrastructure, user access, and mail flow within hybrid environments. Previous roles include Workplace Engineer at DXC Technology, where responsibilities focused on the smooth operation of computer systems, and Senior Technical Support Executive at Createch Infosol Pvt Ltd, specializing in Microsoft Office applications and advanced Excel functions. Early career experiences include technical support roles at Winsurf Technology and customer support at Hinduja Global Solutions. Bikash holds a degree in Computer Technology from the National Institute of Information Technology, completed in 2013.