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Dennis Lemon has extensive leadership experience in operations and customer experience across multiple organizations. At Sienna Senior Living, Dennis serves as Vice President of Resident Experience and Business Systems Support and previously held the title of Vice President of Operations focusing on Team Member and Resident Success. At the Workplace Safety and Insurance Board (WSIB), Dennis held various senior roles, including Vice President of Quality, Customer Experience, and Planning, as well as Executive Director of Customer Experience and Digital. Earlier in the career, Dennis worked at Aditya Birla Minacs Worldwide Ltd in several capacities ranging from Regional Manager to Business Implementation Manager and Forecasting Analyst. Dennis also has experience as a Workforce Management Senior Analyst at Bodog Nation, showcasing a strong background in workforce management and operational excellence.