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Rita Mureithi is an experienced Customer Experience Manager currently working at Sidian Bank. Prior to their current role, Rita held positions such as Head of Service Excellence at NCBA Group and Manager of Service Excellence at NIC Bank Limited. Rita has a strong background in implementing customer service strategies and driving continuous improvement initiatives. Rita is also skilled in building and maintaining client relationships while focusing on maximizing revenue. Rita holds a Bachelor of Commerce degree in Marketing from The Catholic University of Eastern Africa and a Master of Business Administration degree in Strategic Management from the University of Nairobi.