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Charles Denis is a Managing Partner at SiaXperience, a digital and communication agency specializing in relationship marketing, customer experience, and digital transformation. Prior to his current role, Charles worked at Sia Partners as a Senior Manager focusing on digital transformation strategy and implementation. He also has experience in innovation and growth strategy, smart energy initiatives, and client management. Throughout his career, Charles has demonstrated expertise in various areas such as CRM design, business process reengineering, and web project management. He holds a Master's degree in Management and Development of Information Systems from emlyon business school, along with a Bachelor's degree in International Business and a Master's degree in Marketing.