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Toi Wilson-Brown is a seasoned IT professional with extensive experience in managing IT support teams across multiple organizations. Currently serving as a Senior Manager for IT Support at Shutterstock since January 2017, Toi previously held positions such as Director and Associate Director of IT Support at Amplify, where responsibilities included overseeing a team across six office locations and managing various Help Desk functions. Earlier in the career, Toi was the Director of Help Desk services at NYSE Euronext, effectively managing support for over 2,500 end-users and handling significant call and email volumes. Educational qualifications include a Master of Science in Management from New York University - Polytechnic School of Engineering and a Bachelor of Business Administration in Computer Information Systems from Baruch College.