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Taundra Woodard Jordan has extensive experience in customer success and operations management, having worked in various roles at companies such as Shutterfly, Mary Kay Inc., iQor, Convergys, APAC SCM Ltd, and American Express. Taundra has successfully managed large programs, overseen teams of call center agents and management personnel, and demonstrated expertise in workforce management, quality assurance, training, reporting, and call center operations. With a background in communications and political science, Taundra brings a unique skill set to their roles in the corporate world.