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Chhafikul Sarkar currently serves as a Territory Service Engineer at Okaya Electric Vehicles, focusing on dealer development and after-sales service for electric vehicles in both B2B and B2C settings since December 2023. Previously, Chhafikul has held roles as a Service Engineer at Shriram Automall from July 2021 to present, specializing in customer satisfaction, service operations, and automotive repair, and served as a Service Engineer at Shriram Automall India Limited from July 2021 to December 2023. Chhafikul's experience also includes working as a Service Advisor at Tata Motors from January 2019 to July 2021, where responsibilities included customer service and warranty processes, and as a Supervisor at Bhandari Automobiles Pvt. Ltd. from January 2019 to December 2019, focusing on team planning and technician management. Chhafikul holds a Bachelor's degree in Mechanical Engineering from Bengal Institute of Technology and Management and completed a Bachelor of Technology in the same field from the same institution.