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Benjamin Caccia is an experienced professional in quality assurance, audio engineering, and technical support, currently serving as Director of Assurance and Architecture at ShowSeeker since May 2019. In this role, Benjamin leads a team of QA Engineers, focuses on automated testing, and has developed comprehensive QA documentation and training programs. Additionally, Benjamin manages a freelance audio engineering business providing services like audio editing and sound design. Previous roles include IT Service Desk Analyst at Johnson & Wales University, Quality Assurance Manager for inMusic Brands, and Chief Audio Engineer at First Priority Media and Tango Pix. Benjamin holds a Bachelor's degree in Music Production and Engineering from Berklee College of Music.