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Angelica Macabagdal is an experienced professional with a diverse background in eCommerce, virtual assistance, collections, and analytics. Currently serving as an Ecommerce Specialist at Showpo since April 2018, Angelica previously held roles including Virtual Assistant at Helium 10, where responsibilities included managing correspondence and organizing data, and Collections Specialist at INNOVARE SOLUTIONS LTD, focusing on debt management and client communication. Earlier experience at Concentrix as a Real Time Analyst involved monitoring and managing operational activities to ensure compliance with service level agreements. Angelica holds a Bachelor's degree in Nursing Science from Our Lady of Fatima University and a Bachelor of Applied Science in Electrical Engineering from the University of Santo Tomas.