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Nathalie Ceuterick is an accomplished professional with extensive experience in customer success and account management across various sectors. Currently serving as the Head of Customer Success for Enterprise Accounts EMEA at Showpad since September 2021, Nathalie is responsible for leading the EMEA Enterprise Customer Success team and executing strategies to achieve key performance indicators. Previously, Nathalie held positions as Senior Manager for Global Accounts, Straight-Line Coach, Account Manager, Project Manager, Microsoft CRM Trainer, and Microsoft Business Consultant, showcasing a proven track record in relationship management, coaching, project delivery, and business analysis. Nathalie holds a Master's degree in Handelsingenieur from Europese Hogeschool Brussel and completed training at the Straight Line Coaching Academy.