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Evan Smith is a seasoned technical support professional with extensive experience in customer engagement and technical roles. Currently serving as a Senior Technical Support Engineer at Showpad since April 2019, Evan previously held positions at Reverb.com, where responsibilities included leading a customer engagement team, developing an incentive program, and addressing tech-related customer inquiries. Earlier experience as an Intake Specialist at BHE LLC involved educating clients about lead safety, managing case processing, and training new employees. Evan's educational background includes studies at Youngstown State University and The University of Akron.