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Betsey Michalopoulos is a seasoned professional in customer success and account management, currently serving as the Principal Customer Success Manager at Showpad since December 2022. Previously, Betsey held the same title at Phenom for a brief period and served as Customer Success Director at Khoros, where responsibilities included managing client relationships and overseeing multiple projects to ensure timely deliverables. Betsey's career also includes experience as an Account Manager at Converseon and 360Partners, where tasks involved managing client accounts and implementing strategies for digital marketing performance. Additionally, Betsey was the Director of Finance at Toler Law Group, overseeing budget management and billing processes. Betsey holds a BSM in Finance from Tulane University and an MBA in Marketing and Management from the University of Miami.