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Austin Deacon is a seasoned professional with extensive experience in customer success and business development. Currently serving as a Senior Customer Success Manager at Showpad since August 2019, Austin has a background that includes roles as a Customer Success Manager and Business Development Representative. Prior experience at Windsor Life Settlements involved enhancing client acquisition through strategic lead follow-up processes, significantly increasing results between Q4 2018 and Q1 2019. Earlier, Austin worked as a Carpenter Apprentice at Classic Craftsman, where skills in construction and creativity were utilized to build various custom projects. Austin holds a Bachelor of Science in Marketing with a Concentration in Innovation and Product Development from the University of Illinois Chicago.